FAQ
What types of products do you offer?
We offer two ranges of customizable eco-friendly products:
Plantable seed paper cards
Seed packets
Perfect for corporate events, personal occasions, and eco-conscious tributes.
Our products are 100% Canadian.
Our business is based in Quebec, and each item is handcrafted, one by one.
There is a lot of love put into every order ❤️
How can I contact you?
We are an online-only store.We do not have a physical location or pick-up point.
You can reach us:
by email at mayline@maylineconfection.com
through our contact form
We do not process orders by phone to ensure clear and organized communication by email.
Response hours :
Monday to Friday, 9:00 a.m. to 5:00 p.m. (Québec time, excluding holidays).
What is the production timeline?
Once the final design is approved:
2 to 4 business days for regular quantities
4 to 6 business days for orders over 250 units
📌 Rush order?
Feel free to contact us and we’ll see what can be done.
How are orders shipped?
Processing times in business days
✦ Tracked Shipping | Canada
- Standard: QC/ON 1–2 days | Other provinces 2–6 days
- Express: 1–2 days anywhere in Canada
Delivery times are estimates and may vary. Exceptions apply to remote areas.
🚨 Rush order? Contact us!
No pickup available.
What is plantable seed paper?
Plantable seed paper is a handmade, biodegradable paper made from recycled fibers and embedded with wildflower seeds: Gilia, Clarkia, Rudbeckia, Alyssum, Silene, and Snapdragon.Once planted, the card grows into flowers and leaves no waste behind.
Possible variations :
Each sheet may slightly vary in thickness and color due to its handmade nature.
Can I write on the card?
Yes, with a ballpoint pen or felt-tip marker.
When and how to plant a plantable card?
Best planted in spring.
Outdoors if nighttime temperatures are above 10°C, or indoors in a pot.
Keep moist and place in a sunny spot.
Are the seeds safe and non-GMO?
Yes. All our seeds are tested, certified, and GMO-free.
Steps to plant your seed card:
Tear the card into small pieces.
Place them in a pot of soil or directly in the ground (spring recommended).
Cover lightly with soil.
Water and keep the paper moist.
Place in a sunny location, indoors or outdoors (nighttime temp > 10°C).
Flowering depends on many factors (planting season, temperature, sunlight, etc.). Cards should be stored in a cool, dry, dark place. They will keep for up to two years.Nature is delicate, and as such, Mayline Confection cannot guarantee blooming success.
What types of seeds do you offer?
Two varieties are available:
Forget-me-not
Wildflowers
The seed packets are sealed and contain about ¼ to ½ teaspoon of seeds, depending on the variety.
Steps to plant your seed packet:
Prepare a small garden spot or pot with soil.
Sprinkle the seeds on the surface; do not bury them too deep.
Water gently.
Keep moist until germination.
Ensure plenty of sunlight.
Each packet contains enough seeds for 1 to 2 flower pots or a small garden bed.
Flowering depends on many factors (planting season, temperature, sunlight, etc.). Packets should be stored in a cool, dry, dark place. They will keep for up to two years.Nature is delicate, and Mayline Confection cannot guarantee blooming success.
Can I customize my order?
Yes, all our products – seed paper cards and seed packets – can be fully customized for your event (wedding, memorial, birth, corporate event, companies, etc.).
The layout and fonts can be adjusted to suit your preferences.
A typography chart is available in the product photos to help guide your choices. You may also send us the exact name of a different font you'd like to use, as long as we have it in our library.
Can I use my own graphic design?
Yes, you can send us your final artwork if you'd like your order printed from your own design.
Requirements:
The file must be high resolution and correctly formatted
Accepted file types: AI, EPS, PDF, PNG (JPEGs not accepted)
Vector design only (no photos)
No full-color backgrounds
Avoid dark color borders
Avoid fonts or logos that are too small
Slight color variations may occur during printing
Kraft seed packets are printed in black ink only (no color)
No graphic editing included – your file must be print-ready
Feel free to contact us to confirm your project before placing an order.
